Managing Others – Stop Being Nice, Start Being Kind

4 June 2026

Webinar: 1:00 PM - 2:00 PM BST

Heather Elkington discusses the leadership principle of "stop being nice, start being kind," emphasising the importance of difficult conversations. She shares her career journey, highlighting her transformation from avoiding conflicts to becoming a respected manager. Heather stresses the need for timely, honest feedback to build long-term respect rather than short-term approval. She provides practical advice on giving feedback, including praising first, addressing issues promptly, and encouraging others to have difficult conversations. The session concludes with a Q&A addressing various management challenges and strategies.

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